Gen Z tech paradox: meaningful work, job insecurity, and organisational commitment in Malaysia
Generation Z employees in technology-intensive workplaces increasingly seek meaningful work while facing uncertainty about job continuity and future skill relevance. How these contrasting work experiences relate to affective and normative commitment remains unclear in Malaysia’s information technology (IT) and digital sector. We analysed responses from 182 Generation Z employees using partial least squares structural equation modelling (PLS-SEM) to assess relationships among meaningful work, job insecurity, job satisfaction, affective commitment, and normative commitment. Meaningful work was positively associated with job satisfaction and both commitment dimensions, whereas job insecurity showed negative associations with all three outcomes. Higher job satisfaction was also associated with stronger affective and normative commitment. Bootstrap confidence intervals supported indirect associations of meaningful work and job insecurity with both commitment dimensions through job satisfaction, while the corresponding direct associations remained significant, a pattern consistent with complementary partial mediation. From a Job Demands–Resources (JD-R) perspective, the findings illustrate the concurrent roles of meaningful work as a job resource and job insecurity as a job demand in relation to job satisfaction and organisational commitment. For organisations managing young digital talent, the findings support meaningful job design, transparent communication during technological change, and sustained learning and reskilling opportunities. Together, the results clarify how positive and threatening work experiences are concurrently associated with commitment among Generation Z employees in a rapidly changing digital employment context
🔗 https://doi.org/10.1007/s43546-026-01517-7
#paradox
#meaningful
#work
#job
#insecurity
#organizational
#commitment